INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I place an order?

Simply browse our collection, add your desired items to the cart, and proceed to checkout. Follow the steps to complete payment and confirm your order.

2. What payment methods do you accept?

We accept Visa, MasterCard, Apple Pay, and local payment services like Tabby and Tamara (where available).

3. Do you ship internationally?

Yes! We offer international shipping. Shipping fees and delivery times may vary depending on your location.

4. How long does delivery take?

Orders within the UAE usually arrive within 1–3 business days. International orders may take 5–10 business days.

5. Can I return or exchange a product?

Yes. You may return or exchange any unused item within 14 days of receiving it. Please review our Returns Policy for details.

6. How do I contact customer service?

You can email us anytime at info@uaestore.website, and our support team will respond within 24 hours.

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor the status of your delivery.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS